Frequently Asked Questions
Everything you need to know about your Superga shopping experience.
How do I determine the correct size for my Superga sneakers?
Superga sneakers generally run true to size; however, our classic 2750 Cotu styles can sometimes run slightly large. We recommend consulting our detailed size guide available on each product page for precise measurements.
What is your return policy for online orders?
We offer a 30-day return window for all unworn merchandise in its original packaging. Please note that items marked as 'Final Sale' are not eligible for return or exchange.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental United States. Once your order ships, you will receive a confirmation email containing your tracking number.
Can I wash my Superga canvas shoes in the washing machine?
We do not recommend machine washing as it can damage the glue and the vulcanized rubber sole. For best results, spot clean your canvas sneakers with a damp cloth and mild detergent, then air dry away from direct sunlight.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options including PayPal, Apple Pay, and Klarna for interest-free installments.
Do you offer international shipping?
Currently, our website serves customers within the United States. For international orders, please visit the specific Superga website dedicated to your region or country.