Returns & Exchanges
At Superga, we want you to be completely satisfied with your purchase. If your sneakers aren't the perfect fit, you can return unworn items in their original packaging within 30 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Sneakers
Place the unworn shoes in their original Superga box and secure them inside a shipping mailer to ensure they arrive safely.
Attach Shipping Label
Download and print your prepaid shipping label from the portal, then affix it clearly to the outside of your return package.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; your refund will be processed once our warehouse inspects the goods.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing